online Ban Raya Resort & Spa


- Full pre-payment is required at the time of reservation is confirmed.

- Booking guarantee deposit "Non-refundable" for the period the 1st November - 30th April or
  any special promotions on the hotel's website.

- Notification of cancellations/amendments can be accepted via fax or E-mail

- Hotel Voucher will be sent you within 2 days after your full payment. Please print out and show
  it with valid passport or ID card upon check-in at the hotel.

- Any amendment requested 15 days or less before arrival date,one room night for each room(s)
  will be charged.The rest will be refunded to your credit card with deduct 10% administration
  fee and 4% bank fee.

- Any cancellation or amendment during Peak Season (22 Dec - 10 Jan) 100% charge from the
  total booking.

- Any cancellation requested 15 days or less before arrival date, full pre-payment will be

- In the event of failure to give the required notice for cancellation and reduction
  in accommodation numbers, the resort reserves the right to charge a fee equal as same as
  No Show Policy.